1. Data Controller

Pursuant to the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data is processed by STAR Health Consulting as the data controller.

 

2. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Providing healthcare and consultancy services

• Managing patient transfer, medical escort, and operational processes

• Conducting communication activities

• Fulfilling legal obligations

• Improving service quality and carrying out internal audit processes

• Evaluating requests and complaints

 

3. Types of Personal Data Processed

• Depending on the nature of the service, the personal data processed may include the following categories:

• Identity information (name, surname, etc.)

• Contact information (phone number, e-mail address, etc.)

• Health data (only when necessary)

• Transaction and service records

• Legal transaction and request information

 

4. Method and Legal Basis for Collecting Personal Data

Your personal data is collected via:

• Website and contact forms

• Phone, e-mail, and digital communication channels

• Contracts and service processes

and is processed based on the legal grounds specified in Articles 5 and 6 of KVKK.

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5. Transfer of Personal Data

Your personal data may be transferred, in compliance with KVKK and by taking necessary security measures, to:

• Authorized public institutions and organizations within the scope of legal obligations

• Business partners and suppliers to the extent required by the service

 

6. Data Security

STAR Health Consulting takes technical and administrative measures to ensure the confidentiality and security of personal data, including:

• Implementing technical and administrative measures to prevent unauthorized access

• Auditing data security processes regularly

• Acting in compliance with national and international security standards

 

7. Your Rights Under KVKK

Pursuant to Article 11 of KVKK, as data subjects you have the right to:

• Learn whether your personal data is processed

• Request information if your personal data has been processed

• Learn the purpose of processing and whether your data is used in accordance with that purpose

• Request correction of incomplete or inaccurate data

• Request deletion or destruction of data processed unlawfully

• Request compensation for damages in case of unlawful processing

 

8. Application Method

You may submit your requests within the scope of KVKK to STAR Health Consulting in writing or via registered electronic mail (KEP), e-mail, or other legally recognized communication channels.